Support
Help with the Umma beta. If your question isn’t answered here, email us.
Email support:
Common questions
How do I install the beta?
Install Apple’s free TestFlight app from the App Store, then open the Umma beta link on your iPhone and tap Accept, then Install. You need iOS 17.2 or later.
The link says the beta is full.
The public beta is limited to 100 testers. Places open up when testers leave, so try the link again later.
Am I on Free or Paid?
During the beta every tester is on Paid at no cost, so coach answers, Look, pantry photo scan and recipe drafting from video are all on. Nothing is charged before Umma launches on the App Store. The privacy policy explains what each tier does with your data.
Sign in with Apple isn’t working.
Check that you’re signed in to your Apple Account in Settings and that you’re online, then try again. If it still fails, email us with the time it happened.
The microphone or camera doesn’t work.
Open Settings, then Umma, and turn on Microphone, Speech Recognition and Camera. Umma only uses them when you tap to start.
AI help says it’s off.
AI features have a daily limit per tester and a monthly budget for the whole beta. When either runs out, Umma works like the Free tier: you can still browse, keep your pantry, see what you can make and step through recipes. AI help comes back the next day or the next month.
Can Umma tell me if food is cooked or safe?
No. It tells you what the recipe says to look for and how to check with a thermometer. For allergies, always check the package label.
Does it work with Meta AI glasses?
Not yet. Glasses support is in development and isn’t part of the public beta. Umma works on an iPhone alone.
How do I report a bug?
Take a screenshot in Umma and choose Share Beta Feedback, or open TestFlight and tap Send Beta Feedback. You can also email us.
How do I delete my account?
Open Profile in the app and delete your account. Everything tied to it is deleted, including videos you uploaded. See the privacy policy for details.